Popular Articles
Account Setup and First Login
Account Setup and First Login ──────────────────────────────────────────────────────────────────────────────── This article covers everything you need to do when you first receive access to Takumo Pro — from logging in for the first time to ...
Setting Up and Managing Branches
Setting Up and Managing Branches ──────────────────────────────────────────────────────────────────────────────── A branch in Takumo Pro represents a physical hotel property. If your group operates multiple properties, each property is a separate ...
Connecting Carriers and Your PMS
Connecting Carriers and Your PMS ──────────────────────────────────────────────────────────────────────────────── Before you can create bookings, you need to connect at least one carrier and optionally connect your Property Management System (PMS). ...
Setting Up Your SATO Printer
Setting Up Your SATO Printer ──────────────────────────────────────────────────────────────────────────────── Takumo Pro works with the SATO SCeaTa CT4-LX thermal label printer provided as part of your Takumo hardware package. This printer produces ...
Getting Help and Resolving Issues
How to Contact Takumo Support The fastest way to get help is through the in-app support chat — tap the help icon in the bottom right corner of the app. You can also: ● Email: support@takumo.jp ● Website: takumo.jp/support Support is available in ...